Privacy Policy — uang77

1 Introduction

This Privacy Policy ("Policy") issued by uang77 ("we", "us", "our", "the Company"), the operator of the online gaming and sports betting platform accessible at uang77.asia ("the Platform"). This Policy governs how uang77 collects, uses, stores, shares, and protects the personal data of all users ("you", "User "Data Subject") who access or interact with the Platform.

uang77 takes data privacy seriously. We are committed to handling your personal information responsibly, transparently, and in a manner consistent with applicable data protection laws and internationally recognised privacy principles.

By creating an account on uang77, by visiting the Platform, or by using any service we provide, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

2 Definitions

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information that identifies or could reasonably be used to identify a natural person, directly or indirectly.
• "Processing" — any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" — uang77, the entity that determines the purposes and means of processing personal data.
• "Data Processor" — a third party that processes personal data on behalf of uang77 under a contractual agreement.
• "KYC" — Know Your Customer verification, comprising identity and address verification conducted for regulatory compliance purposes.
• "Cookies" — small text files placed on your device by the Platform to facilitate session management, personalisation, and analytics.
• "Platform" — the uang77 website, web application, and all associated gaming services at uang77.asia.
• "Third Party" — any natural or legal person other than you, uang77, or uang77's authorised Data Processors.

3 Data We Collect

uang77 collects personal data in the following categories, depending on your level of interaction with the Platform:

uang77 does not collect or store full payment card numbers. Where card payments are facilitated, they are processed directly by our PCI-DS compliant payment providers, and only tokenised references are retained by uang77.

4 How Data Is Collected

uang77 collects your personal data through the following channels:

4.1 Data You Provide Directly

• Registration forms — when you create a uang77 account.
• KYC document uploads — when you submit identity verification materials.
• Deposit and withdrawal requests — when you transact on the Platform.
• Customer support interactions — via live chat, WhatsApp, or email correspondence.
• Promotional opt-ins — when you claim bonuses or subscribe to communications.

4.2 Data Collected Automatically

• Cookies and tracking technologies — as described in Section 10.
• Server logs — IP addresses, timestamps, and request metadata generated automatically when you access the Platform.
• Gaming activity data — wager amounts, game selections, session durations, and outcome records generated as natural consequence of Platform use.

4.3 Data from Third Parties

• Payment providers (such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow, and FPX) — transaction confirmation data to verify deposits and withdrawals.
• Identity verification partners — supplementary identity check results as part of the KYC process.
• Fraud prevention services — risk signals to protect the integrity of the Platform.

5 How We Use Your Data

uang77 processes your personal data for the following purposes, each of which is supported by a lawful legal basis as described in Section 6:

• Account creation and management — to register, maintain, and administer your uang77 account.
• Identity and age verification (KYC) — to verify that you meet the minimum age requirement of 21 years and to confirm your identity as required by our regulatory obligations.
• Payment processing — to facilitate deposits to and withdrawals from your account using your chosen Malaysian payment method.
• Anti-Money Laundering (AML) and fraud prevention — to detect, investigate, and prevent financial crime fraudulent activity, bonus abuse, and other prohibited conduct.
• Customer support — to respond to your queries, complaints, and support requests, including those submitted via live chat, WhatsApp, or email.
• Platform security — to monitor access patterns, detect suspicious activity, and protect the integrity and availability of the Platform.
• Responsible gambling monitoring — to identify players who may be exhibiting signs of problematic gambling behaviour, in fulfilment of our duty of care obligations.
• Promotions and communications — to send you relevant bonus offers, news, and account notifications, where you have consented or where we have a legitimate interest to do so.
• Legal and regulatory compliance — to fulfil our obligations under applicable gaming licensing conditions, AML regulations, and data protection laws.
• Analytics and platform improvement — to understand how the Platform is used and to improve game performance, user interface, and overall service quality.

6 Legal Basis for Processing

uang77 processes personal data one or more of the following lawful grounds:

• Performance of a Contract: Processing necessary to provide the services you have requested — including account creation, gaming services, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws, including KYC obligations, AML requirements, and gaming licence conditions.
• Legitimate Interests: Processing carried out for uang77's legitimate business interests, including fraud prevention, platform security, and analytics where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your explicit, informed consent — for example, for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

7 Data Sharing & Disclosure

uang77 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

7.1 Payment Processors

We share the minimum necessary financial and identity data with our payment processing partners (including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong) to facilitate deposits and withdrawals in MYR. These providers process data under their own privacy policies and applicable Malaysian financial regulations.

7.2 Identity Verification Partners

For KYC purposes, uang77 engages regulated identity verification service providers. Your identity documents and biometric data (where applicable) are shared with these providers solely for verification purposes and are not retained by them beyond the period required for the verification.

7.3 Fraud Prevention and AML Services

We may share transaction data and account activity signals with specialist fraud detection and AML compliance partners to protect the Platform and its users from financial crime.

7.4 Game Providers

Third-party game providers integrated into the uang77 Platform may receive anonymised session and wager data for the purpose of game performance monitoring and RNG auditing. They do not receive your personally identifiable information.

7.5 Legal and Regulatory Authorities

uang77 will disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, court order, or regulatory instruction. We will notify you of such disclosure where legally permitted to do so.

8 Data Retention

uang77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active account, plus minimum of five (5) years after account closure, in accordance with AML and gaming regulatory requirements.
• KYC documents: Retained for a minimum of five (5) years from the date of verification, as required by regulatory obligations.
• Financial transaction records: Retained for a minimum of seven (7) years in line with standard accounting and AML record-keeping requirements.
• Support communications: Retained for up to three (3) years from the date of the interaction, unless required for longer as part of an ongoing dispute or legal matter.
• Technical and usage data: Typically retained for up to twelve (12) months for analytics and security purposes, after which it is anonymised or deleted.

Where data is no longer required for any active purpose or legal obligation, uang77 will securely delete or irreversibly anonymise it.

9 Data Security

uang77 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Role-based access controls, ensuring that only authorised personnel can access personal data relevant to their specific functions.
• Regular internal and external security audits and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for staff with access to production systems containing personal data.
• Formal data breach response procedures, including notification obligations to affected users and relevant authorities where required.

Whilst uang77 takes every reasonable precaution to protect your data, no internet transmission is entirely without risk. You can reduce your own exposure by using a strong, unique password for your uang77 account and enabling any two-factor authentication options available on the Platform.

10 Cookies & Tracking Technologies

uang77 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver a personalised, secure, and efficient experience.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function — enabling secure login sessions, maintaining your account state, and ensuring payment flows work correctly. These cannot be disabled without breaking core Platform functionality.
• Performance and Analytics Cookies: Help us understand how visitors use the Platform — which pages are most visited, how long sessions last, and where users encounter difficulties. Data collected is aggregated and anonymised.
• Functional Cookies: Remember your preferences — such as language settings, notification preferences, and game lobby configurations — to personalise your experience.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts.

10.2 Cookie Management

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Refer to your browser's help documentation for instructions on cookie management.

11 Your Rights as a Data Subject

Subject to applicable law and any overiding regulatory obligations, you have the following rights in respect of your personal data held by uang77: